JOELLE Inc. Cookie Policy

This policy describes how we use cookies when you visit our website. You can change your preferences and refuse our use of cookies at any time.

What is a witness?

A cookie file, also called a “cookie”, is a small electronic file installed by your browser on your device when you visit a website. This file allows us to remember certain information in order to recognize you when you visit our site.

The word “browser” here refers to the software that allows you to access the Internet, such as Chrome or Firefox. The word “device” means your computer, smartphone, tablet or other device used to access the Internet.

Cookies can be temporary or persistent:

  • Temporary: Files are deleted from your device once your browsing session is over and your browser is closed.
  • Persistent: Files are stored on your device until we delete them.

In this policy, the use of the term “cookies” refers to all similar technologies allowing us or our partners to analyze a user's browsing and device data.

What information do we collect and for what purposes?

We use cookies to provide you with full functionality of our website, personalize your online shopping experience, perform analytics, and improve our services.

With your consent (unless it is an essential cookie), a cookie may store the following information on your device temporarily or persistently:

  • The point of origin of your visit to our websites (e.g.: social networks, email, other website, etc.)
  • Your activities on our websites (e.g.: day and time of start and end of your visit, pages viewed, clicks, forms started or completed for membership to a product, etc.)
  • Ads and links you click on
  • The type and version of the browser you are using (e.g. Chrome or Firefox)
  • The type and version of your device's operating system (e.g. Microsoft or iOS)
  • The type and model of your device (e.g. phone, tablet or computer)
  • Any other information that you provide to us when using our websites (e.g.: language preference and login credentials) or that allows us to respect your preferences regarding the use of cookies

We use optional cookies on our websites to:

  • Measure and analyze the audience and improve the browsing experience: These cookies allow us, as well as our partners, to better understand your use of our website and its performance in order to improve your browsing experience. For example: understanding where you arrive on our websites from, or establishing traffic statistics (e.g.: pages visited and navigation paths).
    *These cookies are disabled until you allow them. If you refuse them, you can still access our website.
  • Provide offers and services that better suit your needs or offer them to groups of customers with similar interests. For example: cookies record the pages viewed on our website, your interests and the links you follow to provide you with offers and services that match your interests. These files also allow us to measure the performance of our advertising campaigns.
    *These cookies are disabled until you allow them. If you refuse them, you can still access our website.
  • We also use essential cookies which are essential for the proper functioning and security of our website. They allow, for example: to secure your connection, to personalize your interface (e.g. choice of language) and to preserve your preferences for using cookie files.
    *These cookies are mandatory. You cannot deactivate them.

Who do we share cookies with and for what purposes?

We share cookies and data with our partners (e.g. Google, Meta, Shopify, etc.). See full lists of cookie categories below.

How long do we keep cookies?

Retention periods vary depending on your browser or device. Temporary cookies, called session cookies, are stored on your device until you close your browser. Permanent cookies have an expiration date and when that date has passed, the cookie is deleted when you return to the website that created it.

How do we destroy witnesses?

This text is currently being written and will be added shortly.

How to manage your cookie preferences?

You can withdraw your consent or object to receiving our marketing communications from following ways:

  • by changing your account settings;
  • by configuring the privacy settings of your social media accounts or your Navigator;
  • by contacting our personal data manager at: confidentiality@joellecollection.com ;

Update and questions

We reserve the right to modify this policy at any time. It is your responsibility to regularly check that you have read and consented to the latest version of this policy.
Last updated: September 2023.

If you have any questions about our cookie policy, please contact us using the following contact details:
Audrey-Anne Béchard, reachable at confidentialite@joellecollection.com