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Sonata | Grey tie-dye top

Sonata | Grey tie-dye top

Regular price 98 $
Regular price 98 $ Sale price 98 $
New Product
Loose fit
Size Guide

Styled with :

Valoria Crème JOELLE Collection

Valoria | Cream pants

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Valoria | Cream pants

Regular price 138 $
Regular price 138 $ Sale price 138 $
Non disponible pour le ramassage en magasin

Cream pants

Loose and casual, Valoria is the ideal cream pant with its straight leg and brings a touch of freshness to your looks. The sought-after details make it a designer piece, such as the belt loops and double pockets on the front.

- Wear the cream pants with a fitted top for a flawless effect.


- Add a jacket for the finishing touch.

Size advice
  • If you tend to wear stretchy denim, you can take your usual size.
  • We recommend taking one size smaller than your usual non-stretch denim models.

Specifications
  • Stretch fabric
  • Fit: Loose and relaxed, straight leg
  • Length: Full length leg, 32 inches
  • Transparency: no
  • Mid rise, waistband with double belt loops and button fly
  • Double patch pockets at thighs and right-angled pockets at hips
  • Back yoke
  • Unlined (lined pockets only)
  • Model is 5'11'' (bust 36, waist 28, hips 40) and is wearing size M
  • This garment is developed in Quebec and manufactured abroad

Components
  • Body: 98% cotton and 2% elastane
  • Pocket lining: 100% cotton

Care
  • Machine wash cold and hang dry, iron at low temperature.


Reference: 10070-1152-2300

CHOICE OF DELIVERY METHOD

During checkout, you will be prompted to manually choose between local delivery or Canada Post delivery. Eligible expenses are added automatically. If you have a promotional code for free delivery, the charge will be deducted when it is applied.

Processing times vary between 24 and 72 business hours depending on busy periods

DELIVERY METHOD
AMOUNT OF PURCHASES
COSTS
DELIVERY TIME
Local delivery
$50 and more FREE

24 business hours

$49 and less $8 24 business hours
By mail

$50 and more

FREE

2 to 5 business days

$49 and less

$8

2 to 5 business days

International - United States

- $12 Depending on the delivery region

International - Rest of the world

- $15 Depending on the delivery region


Note that we are not responsible for customs fees and duties on international orders. Any package that is refused and returned to sender will have shipping charges and any additional duties deducted from your refund. Please contact your government to inquire about duties and taxes.


FREE RETURN ON ALL INVOICES OVER $50
*Provinces and territories of Canada

Your satisfaction is paramount. The cut, style and comfort of your items must meet your expectations. You therefore have 30 days to request a return and send the items to our offices. To get a full refund, your items must not only arrive on time (before 30 days), but be in their original condition. Original condition means: unwashed, unworn and still labeled.

The original packaging for jewelry must be intact and complete upon receipt (jewelry box).

We reserve the right to refuse reimbursement if the item does not correspond to our policy.  

Before shipping the items you wish to return, make sure your online return request has been authorized. See the procedure below.


EXCEPTIONS / FINAL SALES

Sale items with a reduction of 50% or more are firm sales, therefore final. As a general rule, we identify clearance items with a price ending in $.97. However, if an item is reduced by 50% or more, it is final sale, regardless of the price listed.

Please note that each exchanged item cannot be refunded. This is then a firm sale with no return or exchange possible.

For hygiene reasons, masks, leotards, swimsuits, underwear, beauty products and ambiance will not be refunded.


GO TO OUR RETURNS AND EXCHANGES CENTER TO RETURN AN ITEM TO US ( Returns Center )

  1. Enter your order number and email or postal code
  2. Complete the form
  3. Monitor emails and spam , you will receive an email confirming your return, as well as your prepaid return label. Please note that only one return voucher is provided when you request it. Make sure to add all the products to be returned with it. In the event that you need to make a second return later, for the same invoice, this will be at your expense.
  4. Pack carefully   the items in their original packaging and post the package as soon as possible. You will be reimbursed upon receipt of it.


If you ordered as a guest, simply create your account with the same email address used during the purchase. Your order will be automatically linked to your account. Follow the same steps.


JOELLE INC. LIMITED WARRANTY

We guarantee, for a period of 30 days, the quality of manufacturing and materials for all Joelle Collection brand products, with the exception of accessories (jewelry, belts, etc.). Please note that problems resulting from improper use or failure to follow maintenance instructions, as well as cosmetic problems (e.g. discoloration from exposure to UV rays) are not covered by the limited warranty.  

*For other brands distributed by our store, the manufacturer's warranty applies. Contact our customer service for more information.  


XSSMLXL
Shoulders16 1/21717 1/21818 1/2
Chest343638 1/24143
Natural waist27 1/229 1/23234 1/236 1/2
Hips36 1/238 1/24143 1/245 1/2

Size Advice - Loose fit

  • You can take your usual size ( loose fit ).
  • If you tend to vary between two sizes, you can opt for the size down for a semi-loose fit or the size up for a loose fit.
  • If you are less comfortable with loose fits, you can opt for a size down to achieve a slightly closer-to-the-body effect.

How do you take your measurements?

SHOULDERS

Position the tape to cover the distance between the shoulder points.

Valoria | Cream pants

CHEST

Pass the tape over the shoulder blades and under the armpits to finish around the chest, on the tips of the breasts. Do not overtighten the tape.

Valoria | Cream pants

NATURAL SIZE

Pass the tape around the abdomen at the smallest waistline, usually just above the belly button.

Valoria | Cream pants

HIPS

Pass the tape around the pelvis, at the deepest point of the hips and buttocks. Place your legs together so that the measurement is as accurate as possible.

Valoria | Cream pants
select a Size
  • select Size
  • XS
  • S
  • M
  • L
  • XL
Brook Noir JOELLE Collection

Brook | Black Faux Leather Perfecto

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Brook | Black Faux Leather Perfecto

Regular price 278 $
Regular price 278 $ Sale price 278 $
Non disponible pour le ramassage en magasin

Black faux leather perfecto


The 90s-inspired Brook black faux leather perfecto is a go-with-everything essential: its rebellious, distinctive and chic touch adds a bold character to every outfit. Timeless, its faux leather is as beautiful as real leather and easier to maintain.

- The set recommended by JOELLE stylists: the Brook black faux leather perfecto and the Moderna dress.


- Wear the black faux leather perfecto with the desired top depending on the desired look.


- Pair it with a skirt and a heeled boot or pump for a fusion of grunge and romantic styles.


Size advice
  • You can take your usual size (loose fit).
  • If you tend to fluctuate between sizes, you can opt for the smaller size for a semi-loose fit or the larger size for a loose fit.
  • If you are less comfortable with loose fits, you can opt for a smaller size to achieve a slightly more fitted effect.

Specifications
  • Non-stretch faux leather fabric
  • Fit: loose
  • Length: low waist
  • Transparency: no
  • Tailored collar with zipper closure system on the front left side
  • Long loose sleeves gathered at the cuffs with a pleat, a zipper and a snap button closure, and dropped armholes
  • Adjustable waist belt with snaps
  • Three welt pockets with zippers, one diagonal on the left chest and the other two vertical on each side of the belly, and a false pocket with flap and snap button on the front right
  • Two cutouts on the back
  • Fully lined
  • Model is 5'11'' (bust 36, waist 28, hips 40) and is wearing size S
  • This garment is developed in Quebec and manufactured abroad

Components
  • Body: 100% polyurethane
  • Lining: 97% polyester and 3% elastane

Care
  • Dry clean or professionally clean for optimal care.


Reference: 13023-1160-0200

CHOICE OF DELIVERY METHOD

During checkout, you will be prompted to manually choose between local delivery or Canada Post delivery. Eligible expenses are added automatically. If you have a promotional code for free delivery, the charge will be deducted when it is applied.

Processing times vary between 24 and 72 business hours depending on busy periods

DELIVERY METHOD
AMOUNT OF PURCHASES
COSTS
DELIVERY TIME
Local delivery
$50 and more FREE

24 business hours

$49 and less $8 24 business hours
By mail

$50 and more

FREE

2 to 5 business days

$49 and less

$8

2 to 5 business days

International - United States

- $12 Depending on the delivery region

International - Rest of the world

- $15 Depending on the delivery region


Note that we are not responsible for customs fees and duties on international orders. Any package that is refused and returned to sender will have shipping charges and any additional duties deducted from your refund. Please contact your government to inquire about duties and taxes.


FREE RETURN ON ALL INVOICES OVER $50
*Provinces and territories of Canada

Your satisfaction is paramount. The cut, style and comfort of your items must meet your expectations. You therefore have 30 days to request a return and send the items to our offices. To get a full refund, your items must not only arrive on time (before 30 days), but be in their original condition. Original condition means: unwashed, unworn and still labeled.

The original packaging for jewelry must be intact and complete upon receipt (jewelry box).

We reserve the right to refuse reimbursement if the item does not correspond to our policy.  

Before shipping the items you wish to return, make sure your online return request has been authorized. See the procedure below.


EXCEPTIONS / FINAL SALES

Sale items with a reduction of 50% or more are firm sales, therefore final. As a general rule, we identify clearance items with a price ending in $.97. However, if an item is reduced by 50% or more, it is final sale, regardless of the price listed.

Please note that each exchanged item cannot be refunded. This is then a firm sale with no return or exchange possible.

For hygiene reasons, masks, leotards, swimsuits, underwear, beauty products and ambiance will not be refunded.


GO TO OUR RETURNS AND EXCHANGES CENTER TO RETURN AN ITEM TO US ( Returns Center )

  1. Enter your order number and email or postal code
  2. Complete the form
  3. Monitor emails and spam , you will receive an email confirming your return, as well as your prepaid return label. Please note that only one return voucher is provided when you request it. Make sure to add all the products to be returned with it. In the event that you need to make a second return later, for the same invoice, this will be at your expense.
  4. Pack carefully   the items in their original packaging and post the package as soon as possible. You will be reimbursed upon receipt of it.


If you ordered as a guest, simply create your account with the same email address used during the purchase. Your order will be automatically linked to your account. Follow the same steps.


JOELLE INC. LIMITED WARRANTY

We guarantee, for a period of 30 days, the quality of manufacturing and materials for all Joelle Collection brand products, with the exception of accessories (jewelry, belts, etc.). Please note that problems resulting from improper use or failure to follow maintenance instructions, as well as cosmetic problems (e.g. discoloration from exposure to UV rays) are not covered by the limited warranty.  

*For other brands distributed by our store, the manufacturer's warranty applies. Contact our customer service for more information.  


XSSMLXL
Shoulders16 1/21717 1/21818 1/2
Chest343638 1/24143
Natural waist27 1/229 1/23234 1/236 1/2
Hips36 1/238 1/24143 1/245 1/2

Size Advice - Loose fit

  • You can take your usual size ( loose fit ).
  • If you tend to vary between two sizes, you can opt for the size down for a semi-loose fit or the size up for a loose fit.
  • If you are less comfortable with loose fits, you can opt for a size down to achieve a slightly closer-to-the-body effect.

How do you take your measurements?

SHOULDERS

Position the tape to cover the distance between the shoulder points.

Brook | Black Faux Leather Perfecto

CHEST

Pass the tape over the shoulder blades and under the armpits to finish around the chest, on the tips of the breasts. Do not overtighten the tape.

Brook | Black Faux Leather Perfecto

NATURAL SIZE

Pass the tape around the abdomen at the smallest waistline, usually just above the belly button.

Brook | Black Faux Leather Perfecto

HIPS

Pass the tape around the pelvis, at the deepest point of the hips and buttocks. Place your legs together so that the measurement is as accurate as possible.

Brook | Black Faux Leather Perfecto
select a Size
  • select Size
  • XS
  • S
  • M
  • L
  • XL
Divine Combo Noir JOELLE Collection

Divine | Black and white shorts

NaN of -Infinity
12345678

Divine | Black and white shorts

Regular price 98 $
Regular price 98 $ Sale price 98 $
Non disponible pour le ramassage en magasin

Black and white shorts


Divine , the black and white shorts with an abstract and bold pattern add a touch of bold character to your outfits. Unique, artistic, chic and minimalist, they highlight your legs.

- Dare to wear black and white shorts with tights and the shoe of your choice.

- Pair it with a shirt and a jacket for a more chic outfit.


- Pair Divine with an essential base and a jacket for a more casual effect.


Size advice
  • You can take your usual stocking size.  
  • If you tend to fluctuate between two sizes, we recommend going with the larger of the two sizes.

Specifications
  • Stretch fabric
  • Cut: fitted and short
  • Length: Upper thigh, 3 3/4 inches
  • Transparency: no
  • Invisible zipper on the left side
  • Vertical piped pockets on the front
  • Vertical cutouts on the front and back
  • Invisible straight hem
  • Unlined
  • Model is 5'11'' (bust 36, waist 28, hips 40) and is wearing size M
  • This garment is developed in Quebec and manufactured abroad

Components
  • Body: 98% polyester and 2% elastane
  • Pocket lining: 100% polyester

Care
  • Machine wash cold and hang dry, iron at low temperature.


Reference: 11011-1152-0221

CHOICE OF DELIVERY METHOD

During checkout, you will be prompted to manually choose between local delivery or Canada Post delivery. Eligible expenses are added automatically. If you have a promotional code for free delivery, the charge will be deducted when it is applied.

Processing times vary between 24 and 72 business hours depending on busy periods

DELIVERY METHOD
AMOUNT OF PURCHASES
COSTS
DELIVERY TIME
Local delivery
$50 and more FREE

24 business hours

$49 and less $8 24 business hours
By mail

$50 and more

FREE

2 to 5 business days

$49 and less

$8

2 to 5 business days

International - United States

- $12 Depending on the delivery region

International - Rest of the world

- $15 Depending on the delivery region


Note that we are not responsible for customs fees and duties on international orders. Any package that is refused and returned to sender will have shipping charges and any additional duties deducted from your refund. Please contact your government to inquire about duties and taxes.


FREE RETURN ON ALL INVOICES OVER $50
*Provinces and territories of Canada

Your satisfaction is paramount. The cut, style and comfort of your items must meet your expectations. You therefore have 30 days to request a return and send the items to our offices. To get a full refund, your items must not only arrive on time (before 30 days), but be in their original condition. Original condition means: unwashed, unworn and still labeled.

The original packaging for jewelry must be intact and complete upon receipt (jewelry box).

We reserve the right to refuse reimbursement if the item does not correspond to our policy.  

Before shipping the items you wish to return, make sure your online return request has been authorized. See the procedure below.


EXCEPTIONS / FINAL SALES

Sale items with a reduction of 50% or more are firm sales, therefore final. As a general rule, we identify clearance items with a price ending in $.97. However, if an item is reduced by 50% or more, it is final sale, regardless of the price listed.

Please note that each exchanged item cannot be refunded. This is then a firm sale with no return or exchange possible.

For hygiene reasons, masks, leotards, swimsuits, underwear, beauty products and ambiance will not be refunded.


GO TO OUR RETURNS AND EXCHANGES CENTER TO RETURN AN ITEM TO US ( Returns Center )

  1. Enter your order number and email or postal code
  2. Complete the form
  3. Monitor emails and spam , you will receive an email confirming your return, as well as your prepaid return label. Please note that only one return voucher is provided when you request it. Make sure to add all the products to be returned with it. In the event that you need to make a second return later, for the same invoice, this will be at your expense.
  4. Pack carefully   the items in their original packaging and post the package as soon as possible. You will be reimbursed upon receipt of it.


If you ordered as a guest, simply create your account with the same email address used during the purchase. Your order will be automatically linked to your account. Follow the same steps.


JOELLE INC. LIMITED WARRANTY

We guarantee, for a period of 30 days, the quality of manufacturing and materials for all Joelle Collection brand products, with the exception of accessories (jewelry, belts, etc.). Please note that problems resulting from improper use or failure to follow maintenance instructions, as well as cosmetic problems (e.g. discoloration from exposure to UV rays) are not covered by the limited warranty.  

*For other brands distributed by our store, the manufacturer's warranty applies. Contact our customer service for more information.  


XSSMLXL
Shoulders16 1/21717 1/21818 1/2
Chest343638 1/24143
Natural waist27 1/229 1/23234 1/236 1/2
Hips36 1/238 1/24143 1/245 1/2

Size Advice - fitted cut

  • You can take your usual size ( fitted cut ).
  • If you tend to vary between two sizes, we advise taking the larger size of the two.
  • If you are less comfortable in the slimmer fits, you can opt for a size up.

How do you take your measurements?

SHOULDERS

Position the tape to cover the distance between the shoulder points.

Divine | Black and white shorts

CHEST

Pass the tape over the shoulder blades and under the armpits to finish around the chest, on the tips of the breasts. Do not overtighten the tape.

Divine | Black and white shorts

NATURAL SIZE

Pass the tape around the abdomen at the smallest waistline, usually just above the belly button.

Divine | Black and white shorts

HIPS

Pass the tape around the pelvis, at the deepest point of the hips and buttocks. Place your legs together so that the measurement is as accurate as possible.

Divine | Black and white shorts
select a Size
  • select Size
  • XS
  • S
  • M
  • L
  • XL
Mered Gris Foncé JOELLE Collection

Mered | Grey fitted jacket

NaN of -Infinity
12345678

Mered | Grey fitted jacket

Regular price 198 $
Regular price 198 $ Sale price 198 $
Non disponible pour le ramassage en magasin

Grey fitted jacket

Mered is a classic fitted grey blazer, both masculine with its clean lines and feminine with its close-fitting cut and hip length. Without a button on the front, wear it as a more chic jacket.

- The set recommended by JOELLE stylists: the fitted gray Mered jacket, the Misty jacket, the Serenity shirt and the Maverick pants.


- Wear it with dressier or more casual pieces like jeans and a t-shirt .


Size advice
  • You can take your usual size (fitted cut).
  • If you tend to fluctuate between two sizes, we recommend taking the larger size of the two.
  • If you tend to wear loose clothing, we recommend taking one size larger than usual.

Specifications
  • Non-stretch fabric
  • Fit: fitted
  • Length: hip
  • Transparency: no
  • Tailored collar
  • Long sleeves with cutouts
  • Without front fastening system
  • A false piped pocket on the right and two piped pockets with flap on each side of the stomach
  • Princess cutouts at the front and back and a cutout at the center back for added fit
  • Fully lined
  • Model is 5'9'' (bust 40, waist 33 1/2'', hips 44 1/2'') and is wearing size L
  • This garment is developed in Quebec and manufactured abroad

Components
  • Body: 78% Polyester, 18% Rayon, 4% Spandex
  • Lining: 97% polyester and 3% elastane

Care
  • Dry clean or professionally clean for optimal care.


Reference: 7085-1173-0200

CHOICE OF DELIVERY METHOD

During checkout, you will be prompted to manually choose between local delivery or Canada Post delivery. Eligible expenses are added automatically. If you have a promotional code for free delivery, the charge will be deducted when it is applied.

Processing times vary between 24 and 72 business hours depending on busy periods

DELIVERY METHOD
AMOUNT OF PURCHASES
COSTS
DELIVERY TIME
Local delivery
$50 and more FREE

24 business hours

$49 and less $8 24 business hours
By mail

$50 and more

FREE

2 to 5 business days

$49 and less

$8

2 to 5 business days

International - United States

- $12 Depending on the delivery region

International - Rest of the world

- $15 Depending on the delivery region


Note that we are not responsible for customs fees and duties on international orders. Any package that is refused and returned to sender will have shipping charges and any additional duties deducted from your refund. Please contact your government to inquire about duties and taxes.


FREE RETURN ON ALL INVOICES OVER $50
*Provinces and territories of Canada

Your satisfaction is paramount. The cut, style and comfort of your items must meet your expectations. You therefore have 30 days to request a return and send the items to our offices. To get a full refund, your items must not only arrive on time (before 30 days), but be in their original condition. Original condition means: unwashed, unworn and still labeled.

The original packaging for jewelry must be intact and complete upon receipt (jewelry box).

We reserve the right to refuse reimbursement if the item does not correspond to our policy.  

Before shipping the items you wish to return, make sure your online return request has been authorized. See the procedure below.


EXCEPTIONS / FINAL SALES

Sale items with a reduction of 50% or more are firm sales, therefore final. As a general rule, we identify clearance items with a price ending in $.97. However, if an item is reduced by 50% or more, it is final sale, regardless of the price listed.

Please note that each exchanged item cannot be refunded. This is then a firm sale with no return or exchange possible.

For hygiene reasons, masks, leotards, swimsuits, underwear, beauty products and ambiance will not be refunded.


GO TO OUR RETURNS AND EXCHANGES CENTER TO RETURN AN ITEM TO US ( Returns Center )

  1. Enter your order number and email or postal code
  2. Complete the form
  3. Monitor emails and spam , you will receive an email confirming your return, as well as your prepaid return label. Please note that only one return voucher is provided when you request it. Make sure to add all the products to be returned with it. In the event that you need to make a second return later, for the same invoice, this will be at your expense.
  4. Pack carefully   the items in their original packaging and post the package as soon as possible. You will be reimbursed upon receipt of it.


If you ordered as a guest, simply create your account with the same email address used during the purchase. Your order will be automatically linked to your account. Follow the same steps.


JOELLE INC. LIMITED WARRANTY

We guarantee, for a period of 30 days, the quality of manufacturing and materials for all Joelle Collection brand products, with the exception of accessories (jewelry, belts, etc.). Please note that problems resulting from improper use or failure to follow maintenance instructions, as well as cosmetic problems (e.g. discoloration from exposure to UV rays) are not covered by the limited warranty.  

*For other brands distributed by our store, the manufacturer's warranty applies. Contact our customer service for more information.  


XSSMLXL
Shoulders16 1/21717 1/21818 1/2
Chest343638 1/24143
Natural waist27 1/229 1/23234 1/236 1/2
Hips36 1/238 1/24143 1/245 1/2

Size Advice - fitted cut

  • You can take your usual size ( fitted cut ).
  • If you tend to vary between two sizes, we advise taking the larger size of the two.
  • If you are less comfortable in the slimmer fits, you can opt for a size up.

How do you take your measurements?

SHOULDERS

Position the tape to cover the distance between the shoulder points.

Mered | Grey fitted jacket

CHEST

Pass the tape over the shoulder blades and under the armpits to finish around the chest, on the tips of the breasts. Do not overtighten the tape.

Mered | Grey fitted jacket

NATURAL SIZE

Pass the tape around the abdomen at the smallest waistline, usually just above the belly button.

Mered | Grey fitted jacket

HIPS

Pass the tape around the pelvis, at the deepest point of the hips and buttocks. Place your legs together so that the measurement is as accurate as possible.

Mered | Grey fitted jacket
select a Size
  • select Size
  • XS
  • S
  • M
  • L
  • XL
prev next
View full details

Gray tie-dye top


The Sonata gray tie-dye top is particularly stylish with its raw print with a grunge and free spirit. Soft and comfortable, you will want to wear it with everything.

- Wear the gray tie-dye top with a pump and a dress , skirt or chic pants for a fusion of JOELLE styles.


- Pair Sonata with leggings and a jacket for a comfortable look.


Size advice
  • You can take your usual size (loose fit).
  • If you tend to fluctuate between sizes, you can opt for the smaller size for a semi-loose fit or the larger size for a loose fit.
  • If you are less comfortable with loose fits, you can opt for a smaller size to achieve a slightly more fitted effect.

Specifications
  • Stretch fabric
  • Fit: loose
  • Length: mid-thigh
  • Transparency: no
  • Scoop neckline
  • Long wide sleeves and dropped armholes
  • Front hem slightly shorter than the back
  • Unlined
  • Model is 5'9'' (bust 33, waist 26, hips 37) and is wearing size S (4-6)
  • This garment is developed in Quebec and manufactured abroad
Components
  • 46% cotton, 46% rayon and 8% elastane

Care
  • Machine wash cold and hang dry, iron at low temperature.

*Each product is unique (fabric dye)


Reference: 6291-1172-2600

CHOICE OF DELIVERY METHOD

During checkout, you will be prompted to manually choose between local delivery or Canada Post delivery. Eligible expenses are added automatically. If you have a promotional code for free delivery, the charge will be deducted when it is applied.

Processing times vary between 24 and 72 business hours depending on busy periods

DELIVERY METHOD
AMOUNT OF PURCHASES
COSTS
DELIVERY TIME
Local delivery
$50 and more FREE

24 business hours

$49 and less $8 24 business hours
By mail

$50 and more

FREE

2 to 5 business days

$49 and less

$8

2 to 5 business days

International - United States

- $12 Depending on the delivery region

International - Rest of the world

- $15 Depending on the delivery region


Note that we are not responsible for customs fees and duties on international orders. Any package that is refused and returned to sender will have shipping charges and any additional duties deducted from your refund. Please contact your government to inquire about duties and taxes.


FREE RETURN ON ALL INVOICES OVER $50
*Provinces and territories of Canada

Your satisfaction is paramount. The cut, style and comfort of your items must meet your expectations. You therefore have 30 days to request a return and send the items to our offices. To get a full refund, your items must not only arrive on time (before 30 days), but be in their original condition. Original condition means: unwashed, unworn and still labeled.

The original packaging for jewelry must be intact and complete upon receipt (jewelry box).

We reserve the right to refuse reimbursement if the item does not correspond to our policy.  

Before shipping the items you wish to return, make sure your online return request has been authorized. See the procedure below.


EXCEPTIONS / FINAL SALES

Sale items with a reduction of 50% or more are firm sales, therefore final. As a general rule, we identify clearance items with a price ending in $.97. However, if an item is reduced by 50% or more, it is final sale, regardless of the price listed.

Please note that each exchanged item cannot be refunded. This is then a firm sale with no return or exchange possible.

For hygiene reasons, masks, leotards, swimsuits, underwear, beauty products and ambiance will not be refunded.


GO TO OUR RETURNS AND EXCHANGES CENTER TO RETURN AN ITEM TO US ( Returns Center )

  1. Enter your order number and email or postal code
  2. Complete the form
  3. Monitor emails and spam , you will receive an email confirming your return, as well as your prepaid return label. Please note that only one return voucher is provided when you request it. Make sure to add all the products to be returned with it. In the event that you need to make a second return later, for the same invoice, this will be at your expense.
  4. Pack carefully   the items in their original packaging and post the package as soon as possible. You will be reimbursed upon receipt of it.


If you ordered as a guest, simply create your account with the same email address used during the purchase. Your order will be automatically linked to your account. Follow the same steps.


JOELLE INC. LIMITED WARRANTY

We guarantee, for a period of 30 days, the quality of manufacturing and materials for all Joelle Collection brand products, with the exception of accessories (jewelry, belts, etc.). Please note that problems resulting from improper use or failure to follow maintenance instructions, as well as cosmetic problems (e.g. discoloration from exposure to UV rays) are not covered by the limited warranty.  

*For other brands distributed by our store, the manufacturer's warranty applies. Contact our customer service for more information.  


XSSMLXL
Shoulders16 1/21717 1/21818 1/2
Chest343638 1/24143
Natural waist27 1/229 1/23234 1/236 1/2
Hips36 1/238 1/24143 1/245 1/2

Size Advice - Loose fit

  • You can take your usual size ( loose fit ).
  • If you tend to vary between two sizes, you can opt for the size down for a semi-loose fit or the size up for a loose fit.
  • If you are less comfortable with loose fits, you can opt for a size down to achieve a slightly closer-to-the-body effect.

How do you take your measurements?

SHOULDERS

Position the tape to cover the distance between the shoulder points.

Sonata | Grey tie-dye top

CHEST

Pass the tape over the shoulder blades and under the armpits to finish around the chest, on the tips of the breasts. Do not overtighten the tape.

Sonata | Grey tie-dye top

NATURAL SIZE

Pass the tape around the abdomen at the smallest waistline, usually just above the belly button.

Sonata | Grey tie-dye top

HIPS

Pass the tape around the pelvis, at the deepest point of the hips and buttocks. Place your legs together so that the measurement is as accurate as possible.

Sonata | Grey tie-dye top
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