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Adler | Grey knitted long dress

Adler | Grey knitted long dress

Regular price 158 $
Regular price 158 $ Sale price 158 $
Limited Quantity
Color:
Loose fit
Size Guide

Styled with :

Marta Gris Foncé JOELLE Collection

Marta | Semi-loose grey blazer

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Marta | Semi-loose grey blazer

Regular price 198 $
Regular price 198 $ Sale price 198 $
Non disponible pour le ramassage en magasin

Semi-loose grey jacket


Marta is a minimalist semi-loose grey blazer, both masculine and feminine thanks to the pretty details and the adjustment strap at the back. The cut, the collar and the buttoning make it a stylish piece, a timeless essential.

- The set recommended by JOELLE stylists: the semi-loose grey Marta blazer , the Leo vest, the Cindy shirt and the Sylvia pants.


- Elevate your basics and your Converse with Marta .

- Add pants and a blouse for an office look.

Size advice
  • You can take your usual size (semi-loose fit).
  • If you tend to fluctuate between sizes, you can opt for the smaller size for a semi-fitted fit or the larger size for a loose fit.
Specifications
  • Non-stretch fabric
  • Fit: semi-loose
  • Length: upper thigh
  • Transparency: no
  • Tailored collar and four-button placket at the front
  • Long sleeves and cuffs with three-button openings
  • Two vertical piped pockets and adjustment darts on the front
  • Princess seams and center back cutout, adjustable strap with D-rings and slit at back hem
  • Double
  • Model 1 is 5'11'' (bust 36, waist 28, hips 40) and is wearing size S
  • Model 2 measures 5'8'' (bust 31), waist 25 1/2, hips 34 1/2) and wears size S
  • This garment is developed in Quebec and manufactured abroad

Components
  • Body: 92% polyester and 8% elastane
  • Lining: 97% polyester and 3% elastane
Care
  • Dry clean or professionally clean for optimal care.


Reference: 7041-727-2600

CHOICE OF DELIVERY METHOD

During checkout, you will be prompted to manually choose between local delivery or Canada Post delivery. Eligible expenses are added automatically. If you have a promotional code for free delivery, the charge will be deducted when it is applied.

Processing times vary between 24 and 72 business hours depending on busy periods

DELIVERY METHOD
AMOUNT OF PURCHASES
COSTS
DELIVERY TIME
Local delivery
$50 and more FREE

24 business hours

$49 and less $8 24 business hours
By mail

$50 and more

FREE

2 to 5 business days

$49 and less

$8

2 to 5 business days

International - United States

- $12 Depending on the delivery region

International - Rest of the world

- $15 Depending on the delivery region


Note that we are not responsible for customs fees and duties on international orders. Any package that is refused and returned to sender will have shipping charges and any additional duties deducted from your refund. Please contact your government to inquire about duties and taxes.


FREE RETURN ON ALL INVOICES OVER $50
*Provinces and territories of Canada

Your satisfaction is paramount. The cut, style and comfort of your items must meet your expectations. You therefore have 30 days to request a return and send the items to our offices. To get a full refund, your items must not only arrive on time (before 30 days), but be in their original condition. Original condition means: unwashed, unworn and still labeled.

The original packaging for jewelry must be intact and complete upon receipt (jewelry box).

We reserve the right to refuse reimbursement if the item does not correspond to our policy.  

Before shipping the items you wish to return, make sure your online return request has been authorized. See the procedure below.


EXCEPTIONS / FINAL SALES

Sale items with a reduction of 50% or more are firm sales, therefore final. As a general rule, we identify clearance items with a price ending in $.97. However, if an item is reduced by 50% or more, it is final sale, regardless of the price listed.

Please note that each exchanged item cannot be refunded. This is then a firm sale with no return or exchange possible.

For hygiene reasons, masks, leotards, swimsuits, underwear, beauty products and ambiance will not be refunded.


GO TO OUR RETURNS AND EXCHANGES CENTER TO RETURN AN ITEM TO US ( Returns Center )

  1. Enter your order number and email or postal code
  2. Complete the form
  3. Monitor emails and spam , you will receive an email confirming your return, as well as your prepaid return label. Please note that only one return voucher is provided when you request it. Make sure to add all the products to be returned with it. In the event that you need to make a second return later, for the same invoice, this will be at your expense.
  4. Pack carefully   the items in their original packaging and post the package as soon as possible. You will be reimbursed upon receipt of it.


If you ordered as a guest, simply create your account with the same email address used during the purchase. Your order will be automatically linked to your account. Follow the same steps.


JOELLE INC. LIMITED WARRANTY

We guarantee, for a period of 30 days, the quality of manufacturing and materials for all Joelle Collection brand products, with the exception of accessories (jewelry, belts, etc.). Please note that problems resulting from improper use or failure to follow maintenance instructions, as well as cosmetic problems (e.g. discoloration from exposure to UV rays) are not covered by the limited warranty.  

*For other brands distributed by our store, the manufacturer's warranty applies. Contact our customer service for more information.  


XSSMLXL
Shoulders16 1/21717 1/21818 1/2
Chest343638 1/24143
Natural waist27 1/229 1/23234 1/236 1/2
Hips36 1/238 1/24143 1/245 1/2

Size Advice - Semi-loose fit

  • You can take your usual size ( semi-loose cut ).
  • If you tend to vary between two sizes, you can opt for the size down for a semi-fitted fit or the size up for a loose fit.

How do you take your measurements?

SHOULDERS

Position the tape to cover the distance between the shoulder points.

Marta | Semi-loose grey blazer

CHEST

Pass the tape over the shoulder blades and under the armpits to finish around the chest, on the tips of the breasts. Do not overtighten the tape.

Marta | Semi-loose grey blazer

NATURAL SIZE

Pass the tape around the abdomen at the smallest waistline, usually just above the belly button.

Marta | Semi-loose grey blazer

HIPS

Pass the tape around the pelvis, at the deepest point of the hips and buttocks. Place your legs together so that the measurement is as accurate as possible.

Marta | Semi-loose grey blazer
select a Size
  • select Size
  • XS
  • S
  • M
  • L
  • XL
Cindy Motif Fleuri JOELLE Collection

Cindy | Black floral print shirt

NaN of -Infinity
1234567

Cindy | Black floral print shirt

Regular price 118 $
Regular price 118 $ Sale price 118 $
Non disponible pour le ramassage en magasin

Black floral print shirt


The Cindy black floral print shirt is a design beauty with its romantic pattern, officer collar and feminine cut. Long and loose, it elongates the silhouette.

- The set recommended by JOELLE stylists: the Cindy black floral print shirt, the Leo vest, the Marta jacket and the Sylvia pants.

- Wear it with a skirt , dress or dress pants for a chic look.


Size advice
  • You can take your usual size (loose fit).
  • If you tend to fluctuate between sizes, you can opt for the smaller size for a semi-loose fit or the larger size for a loose fit.
  • If you are less comfortable with loose fits, you can opt for a smaller size to achieve a slightly more fitted effect.

Specifications
  • Non-stretch fabric
  • Fit: loose
  • Length: mid-thigh
  • Transparency: no
  • Officer collar and triple buttoning at the bust (JOELLE signature)
  • Loose long sleeves, dropped armholes and blouse cuffs with two-button openings
  • Ease of movement in the back
  • Unlined
  • Model is 5'11'' (bust 36, waist 28, hips 40) and is wearing size S
  • This garment is developed in Quebec and manufactured abroad
Component
  • 100% polyester

Care
  • Machine wash cold and hang dry, iron at low temperature.


Reference: 6274-1101-0221

CHOICE OF DELIVERY METHOD

During checkout, you will be prompted to manually choose between local delivery or Canada Post delivery. Eligible expenses are added automatically. If you have a promotional code for free delivery, the charge will be deducted when it is applied.

Processing times vary between 24 and 72 business hours depending on busy periods

DELIVERY METHOD
AMOUNT OF PURCHASES
COSTS
DELIVERY TIME
Local delivery
$50 and more FREE

24 business hours

$49 and less $8 24 business hours
By mail

$50 and more

FREE

2 to 5 business days

$49 and less

$8

2 to 5 business days

International - United States

- $12 Depending on the delivery region

International - Rest of the world

- $15 Depending on the delivery region


Note that we are not responsible for customs fees and duties on international orders. Any package that is refused and returned to sender will have shipping charges and any additional duties deducted from your refund. Please contact your government to inquire about duties and taxes.


FREE RETURN ON ALL INVOICES OVER $50
*Provinces and territories of Canada

Your satisfaction is paramount. The cut, style and comfort of your items must meet your expectations. You therefore have 30 days to request a return and send the items to our offices. To get a full refund, your items must not only arrive on time (before 30 days), but be in their original condition. Original condition means: unwashed, unworn and still labeled.

The original packaging for jewelry must be intact and complete upon receipt (jewelry box).

We reserve the right to refuse reimbursement if the item does not correspond to our policy.  

Before shipping the items you wish to return, make sure your online return request has been authorized. See the procedure below.


EXCEPTIONS / FINAL SALES

Sale items with a reduction of 50% or more are firm sales, therefore final. As a general rule, we identify clearance items with a price ending in $.97. However, if an item is reduced by 50% or more, it is final sale, regardless of the price listed.

Please note that each exchanged item cannot be refunded. This is then a firm sale with no return or exchange possible.

For hygiene reasons, masks, leotards, swimsuits, underwear, beauty products and ambiance will not be refunded.


GO TO OUR RETURNS AND EXCHANGES CENTER TO RETURN AN ITEM TO US ( Returns Center )

  1. Enter your order number and email or postal code
  2. Complete the form
  3. Monitor emails and spam , you will receive an email confirming your return, as well as your prepaid return label. Please note that only one return voucher is provided when you request it. Make sure to add all the products to be returned with it. In the event that you need to make a second return later, for the same invoice, this will be at your expense.
  4. Pack carefully   the items in their original packaging and post the package as soon as possible. You will be reimbursed upon receipt of it.


If you ordered as a guest, simply create your account with the same email address used during the purchase. Your order will be automatically linked to your account. Follow the same steps.


JOELLE INC. LIMITED WARRANTY

We guarantee, for a period of 30 days, the quality of manufacturing and materials for all Joelle Collection brand products, with the exception of accessories (jewelry, belts, etc.). Please note that problems resulting from improper use or failure to follow maintenance instructions, as well as cosmetic problems (e.g. discoloration from exposure to UV rays) are not covered by the limited warranty.  

*For other brands distributed by our store, the manufacturer's warranty applies. Contact our customer service for more information.  


XSSMLXL
Shoulders16 1/21717 1/21818 1/2
Chest343638 1/24143
Natural waist27 1/229 1/23234 1/236 1/2
Hips36 1/238 1/24143 1/245 1/2

Size Advice - Loose fit

  • You can take your usual size ( loose fit ).
  • If you tend to vary between two sizes, you can opt for the size down for a semi-loose fit or the size up for a loose fit.
  • If you are less comfortable with loose fits, you can opt for a size down to achieve a slightly closer-to-the-body effect.

How do you take your measurements?

SHOULDERS

Position the tape to cover the distance between the shoulder points.

Cindy | Black floral print shirt

CHEST

Pass the tape over the shoulder blades and under the armpits to finish around the chest, on the tips of the breasts. Do not overtighten the tape.

Cindy | Black floral print shirt

NATURAL SIZE

Pass the tape around the abdomen at the smallest waistline, usually just above the belly button.

Cindy | Black floral print shirt

HIPS

Pass the tape around the pelvis, at the deepest point of the hips and buttocks. Place your legs together so that the measurement is as accurate as possible.

Cindy | Black floral print shirt
select a Size
  • select Size
  • XS
  • S
  • M
  • L
  • XL
Leo Gris Foncé JOELLE Collection

Leo | Grey gilet

NaN of -Infinity
1234567

Leo | Grey gilet

Regular price 118 $
Regular price 118 $ Sale price 118 $
Non disponible pour le ramassage en magasin

Grey gilet


The Leo grey vest is a sleeveless jacket borrowed from the ones men wear with their chic suits. Classy, the vest transforms a simple outfit into a stylish look.

- The set recommended by JOELLE stylists: the gray Leo vest, the Cindy shirt, the Marta jacket and the Sylvia pants.

- Wear Leo over a shirt , a basic or any top you want.


Size advice
  • You can take your usual size (semi-fitted cut).
  • If you tend to fluctuate between sizes, you can opt for the smaller size for a more fitted fit or the larger size for a semi-loose fit.

Specifications
  • Ribbed non-stretch fabric
  • Fit: Semi-fitted
  • Length: hip
  • Transparency: no
  • V-neckline and button front with pointed hem
  • Sleeveless
  • A small patch pocket on the right and two false piped pockets on the left at the front
  • Princess cutouts on the front and back
  • Adjustment strap with D-rings on the back
  • Fully lined
  • Model is 5'11'' (bust 36, waist 28, hips 40) and is wearing size S
  • This garment is developed in Quebec and manufactured abroad

Components
  • Body: 92% polyester and 8% elastane
  • Lining: 97% polyester and 3% elastane

Interview
  • Dry clean or professionally clean for optimal care.


Reference: 7025-727-2600

CHOICE OF DELIVERY METHOD

During checkout, you will be prompted to manually choose between local delivery or Canada Post delivery. Eligible expenses are added automatically. If you have a promotional code for free delivery, the charge will be deducted when it is applied.

Processing times vary between 24 and 72 business hours depending on busy periods

DELIVERY METHOD
AMOUNT OF PURCHASES
COSTS
DELIVERY TIME
Local delivery
$50 and more FREE

24 business hours

$49 and less $8 24 business hours
By mail

$50 and more

FREE

2 to 5 business days

$49 and less

$8

2 to 5 business days

International - United States

- $12 Depending on the delivery region

International - Rest of the world

- $15 Depending on the delivery region


Note that we are not responsible for customs fees and duties on international orders. Any package that is refused and returned to sender will have shipping charges and any additional duties deducted from your refund. Please contact your government to inquire about duties and taxes.


FREE RETURN ON ALL INVOICES OVER $50
*Provinces and territories of Canada

Your satisfaction is paramount. The cut, style and comfort of your items must meet your expectations. You therefore have 30 days to request a return and send the items to our offices. To get a full refund, your items must not only arrive on time (before 30 days), but be in their original condition. Original condition means: unwashed, unworn and still labeled.

The original packaging for jewelry must be intact and complete upon receipt (jewelry box).

We reserve the right to refuse reimbursement if the item does not correspond to our policy.  

Before shipping the items you wish to return, make sure your online return request has been authorized. See the procedure below.


EXCEPTIONS / FINAL SALES

Sale items with a reduction of 50% or more are firm sales, therefore final. As a general rule, we identify clearance items with a price ending in $.97. However, if an item is reduced by 50% or more, it is final sale, regardless of the price listed.

Please note that each exchanged item cannot be refunded. This is then a firm sale with no return or exchange possible.

For hygiene reasons, masks, leotards, swimsuits, underwear, beauty products and ambiance will not be refunded.


GO TO OUR RETURNS AND EXCHANGES CENTER TO RETURN AN ITEM TO US ( Returns Center )

  1. Enter your order number and email or postal code
  2. Complete the form
  3. Monitor emails and spam , you will receive an email confirming your return, as well as your prepaid return label. Please note that only one return voucher is provided when you request it. Make sure to add all the products to be returned with it. In the event that you need to make a second return later, for the same invoice, this will be at your expense.
  4. Pack carefully   the items in their original packaging and post the package as soon as possible. You will be reimbursed upon receipt of it.


If you ordered as a guest, simply create your account with the same email address used during the purchase. Your order will be automatically linked to your account. Follow the same steps.


JOELLE INC. LIMITED WARRANTY

We guarantee, for a period of 30 days, the quality of manufacturing and materials for all Joelle Collection brand products, with the exception of accessories (jewelry, belts, etc.). Please note that problems resulting from improper use or failure to follow maintenance instructions, as well as cosmetic problems (e.g. discoloration from exposure to UV rays) are not covered by the limited warranty.  

*For other brands distributed by our store, the manufacturer's warranty applies. Contact our customer service for more information.  


XSSMLXL
Shoulders16 1/21717 1/21818 1/2
Chest343638 1/24143
Natural waist27 1/229 1/23234 1/236 1/2
Hips36 1/238 1/24143 1/245 1/2

Size Advice - Semi-fitted cut

  • You can take your usual size ( semi-fitted cut ).
  • If you tend to vary between two sizes, we advise taking the larger size of the two.
  • If you prefer looser fits, you can opt for one size larger than usual.

How do you take your measurements?

SHOULDERS

Position the tape to cover the distance between the shoulder points.

Leo | Grey gilet

CHEST

Pass the tape over the shoulder blades and under the armpits to finish around the chest, on the tips of the breasts. Do not overtighten the tape.

Leo | Grey gilet

NATURAL SIZE

Pass the tape around the abdomen at the smallest waistline, usually just above the belly button.

Leo | Grey gilet

HIPS

Pass the tape around the pelvis, at the deepest point of the hips and buttocks. Place your legs together so that the measurement is as accurate as possible.

Leo | Grey gilet
select a Size
  • select Size
  • XS
  • S
  • M
  • L
  • XL
Bart Noir et Crème JOELLE Collection

Bart | Loose black shirt

NaN of -Infinity
123456

Bart | Loose black shirt

Regular price 128 $
Regular price 128 $ Sale price 128 $
Non disponible pour le ramassage en magasin

Loose black shirt


With its boyish style, here is the loose black Bart shirt. Unique thanks to its shirt collar and pockets, its denim-effect fabric is comfortable and brings texture to your outfits. The JOELLE label can be detached.

- The set recommended by JOELLE stylists: the loose black Bart shirt and the Barlee pants.

- Play with layering by adding a top over or under the shirt.


Size advice
  • You can take your usual size (loose fit).
  • If you tend to fluctuate between sizes, you can opt for the smaller size for a semi-loose fit or the larger size for a loose fit.
  • If you are less comfortable with loose fits, you can opt for a smaller size to achieve a slightly more fitted effect.

Specifications
  • Non-stretch fabric
  • Fit: loose
  • Length: upper thigh
  • Transparency: no
  • Shirt collar and hidden button placket
  • Long sleeves and blouse cuffs with three-button openings
  • Two large rectangular patch pockets on the front chest
  • Comfortable insert at the back
  • Unlined
  • Model is 5'11'' (bust 36, waist 28, hips 40) and is wearing size S
  • This garment is developed in Quebec and manufactured abroad

Components
  • 64% polyester, 34% viscose and 2% elastane

Interview

  • Machine wash cold and hang dry, iron at low temperature.


Reference: 6084-1134-0204

CHOICE OF DELIVERY METHOD

During checkout, you will be prompted to manually choose between local delivery or Canada Post delivery. Eligible expenses are added automatically. If you have a promotional code for free delivery, the charge will be deducted when it is applied.

Processing times vary between 24 and 72 business hours depending on busy periods

DELIVERY METHOD
AMOUNT OF PURCHASES
COSTS
DELIVERY TIME
Local delivery
$50 and more FREE

24 business hours

$49 and less $8 24 business hours
By mail

$50 and more

FREE

2 to 5 business days

$49 and less

$8

2 to 5 business days

International - United States

- $12 Depending on the delivery region

International - Rest of the world

- $15 Depending on the delivery region


Note that we are not responsible for customs fees and duties on international orders. Any package that is refused and returned to sender will have shipping charges and any additional duties deducted from your refund. Please contact your government to inquire about duties and taxes.


FREE RETURN ON ALL INVOICES OVER $50
*Provinces and territories of Canada

Your satisfaction is paramount. The cut, style and comfort of your items must meet your expectations. You therefore have 30 days to request a return and send the items to our offices. To get a full refund, your items must not only arrive on time (before 30 days), but be in their original condition. Original condition means: unwashed, unworn and still labeled.

The original packaging for jewelry must be intact and complete upon receipt (jewelry box).

We reserve the right to refuse reimbursement if the item does not correspond to our policy.  

Before shipping the items you wish to return, make sure your online return request has been authorized. See the procedure below.


EXCEPTIONS / FINAL SALES

Sale items with a reduction of 50% or more are firm sales, therefore final. As a general rule, we identify clearance items with a price ending in $.97. However, if an item is reduced by 50% or more, it is final sale, regardless of the price listed.

Please note that each exchanged item cannot be refunded. This is then a firm sale with no return or exchange possible.

For hygiene reasons, masks, leotards, swimsuits, underwear, beauty products and ambiance will not be refunded.


GO TO OUR RETURNS AND EXCHANGES CENTER TO RETURN AN ITEM TO US ( Returns Center )

  1. Enter your order number and email or postal code
  2. Complete the form
  3. Monitor emails and spam , you will receive an email confirming your return, as well as your prepaid return label. Please note that only one return voucher is provided when you request it. Make sure to add all the products to be returned with it. In the event that you need to make a second return later, for the same invoice, this will be at your expense.
  4. Pack carefully   the items in their original packaging and post the package as soon as possible. You will be reimbursed upon receipt of it.


If you ordered as a guest, simply create your account with the same email address used during the purchase. Your order will be automatically linked to your account. Follow the same steps.


JOELLE INC. LIMITED WARRANTY

We guarantee, for a period of 30 days, the quality of manufacturing and materials for all Joelle Collection brand products, with the exception of accessories (jewelry, belts, etc.). Please note that problems resulting from improper use or failure to follow maintenance instructions, as well as cosmetic problems (e.g. discoloration from exposure to UV rays) are not covered by the limited warranty.  

*For other brands distributed by our store, the manufacturer's warranty applies. Contact our customer service for more information.  


XSSMLXL
Shoulders16 1/21717 1/21818 1/2
Chest343638 1/24143
Natural waist27 1/229 1/23234 1/236 1/2
Hips36 1/238 1/24143 1/245 1/2

Size Advice - Loose fit

  • You can take your usual size ( loose fit ).
  • If you tend to vary between two sizes, you can opt for the size down for a semi-loose fit or the size up for a loose fit.
  • If you are less comfortable with loose fits, you can opt for a size down to achieve a slightly closer-to-the-body effect.

How do you take your measurements?

SHOULDERS

Position the tape to cover the distance between the shoulder points.

Bart | Loose black shirt

CHEST

Pass the tape over the shoulder blades and under the armpits to finish around the chest, on the tips of the breasts. Do not overtighten the tape.

Bart | Loose black shirt

NATURAL SIZE

Pass the tape around the abdomen at the smallest waistline, usually just above the belly button.

Bart | Loose black shirt

HIPS

Pass the tape around the pelvis, at the deepest point of the hips and buttocks. Place your legs together so that the measurement is as accurate as possible.

Bart | Loose black shirt
select a Size
  • select Size
  • XS
  • S
  • M
  • L
  • XL
prev next
View full details

Long gray knitted dress


Adler is a grey knit maxi dress, very classy with its turtleneck, mid-calf length and soft, silky fabric. Versatile and timeless, create a myriad of looks.

- The set recommended by JOELLE stylists: the Adler gray knitted long dress , the Roe shirt or the Marta jacket. Wear it with a cowboy boot, Dr. Martens or a more chic shoe depending on the desired style.

- Wear Adler with or without a belt and add a JOELLE jewel for the finishing touch.

Size advice
  • You can take your usual size (loose fit).
  • If you tend to fluctuate between sizes, you can opt for the smaller size for a semi-loose fit or the larger size for a loose fit.
  • If you are less comfortable with loose fits, you can opt for a smaller size to achieve a slightly more fitted effect.
Specifications
  • Stretch knit fabric
  • Fit: loose
  • Length: mid-calf
  • Transparency: no
  • Turtleneck
  • Long sleeves and dropped armholes
  • Slot on each side
  • Turned seam in the middle, front and back
  • Ribbed knit collar, cuffs and hem
  • Unlined
  • Model 1 is 5'9'' (bust 32), waist 25, hips 36 1/2 and is wearing size S
  • Model 2 is 5'11'' (bust 36, waist 28, hips 40) and wears size S
  • This garment is developed in Quebec and manufactured abroad
Components
  • 52% viscose, 28% pbt and 20% nylon

Care
  • Machine wash cold on gentle cycle with like colors and hang to dry, iron at low temperature.


Reference: 5042-1146-1900

CHOICE OF DELIVERY METHOD

During checkout, you will be prompted to manually choose between local delivery or Canada Post delivery. Eligible expenses are added automatically. If you have a promotional code for free delivery, the charge will be deducted when it is applied.

Processing times vary between 24 and 72 business hours depending on busy periods

DELIVERY METHOD
AMOUNT OF PURCHASES
COSTS
DELIVERY TIME
Local delivery
$50 and more FREE

24 business hours

$49 and less $8 24 business hours
By mail

$50 and more

FREE

2 to 5 business days

$49 and less

$8

2 to 5 business days

International - United States

- $12 Depending on the delivery region

International - Rest of the world

- $15 Depending on the delivery region


Note that we are not responsible for customs fees and duties on international orders. Any package that is refused and returned to sender will have shipping charges and any additional duties deducted from your refund. Please contact your government to inquire about duties and taxes.


FREE RETURN ON ALL INVOICES OVER $50
*Provinces and territories of Canada

Your satisfaction is paramount. The cut, style and comfort of your items must meet your expectations. You therefore have 30 days to request a return and send the items to our offices. To get a full refund, your items must not only arrive on time (before 30 days), but be in their original condition. Original condition means: unwashed, unworn and still labeled.

The original packaging for jewelry must be intact and complete upon receipt (jewelry box).

We reserve the right to refuse reimbursement if the item does not correspond to our policy.  

Before shipping the items you wish to return, make sure your online return request has been authorized. See the procedure below.


EXCEPTIONS / FINAL SALES

Sale items with a reduction of 50% or more are firm sales, therefore final. As a general rule, we identify clearance items with a price ending in $.97. However, if an item is reduced by 50% or more, it is final sale, regardless of the price listed.

Please note that each exchanged item cannot be refunded. This is then a firm sale with no return or exchange possible.

For hygiene reasons, masks, leotards, swimsuits, underwear, beauty products and ambiance will not be refunded.


GO TO OUR RETURNS AND EXCHANGES CENTER TO RETURN AN ITEM TO US ( Returns Center )

  1. Enter your order number and email or postal code
  2. Complete the form
  3. Monitor emails and spam , you will receive an email confirming your return, as well as your prepaid return label. Please note that only one return voucher is provided when you request it. Make sure to add all the products to be returned with it. In the event that you need to make a second return later, for the same invoice, this will be at your expense.
  4. Pack carefully   the items in their original packaging and post the package as soon as possible. You will be reimbursed upon receipt of it.


If you ordered as a guest, simply create your account with the same email address used during the purchase. Your order will be automatically linked to your account. Follow the same steps.


JOELLE INC. LIMITED WARRANTY

We guarantee, for a period of 30 days, the quality of manufacturing and materials for all Joelle Collection brand products, with the exception of accessories (jewelry, belts, etc.). Please note that problems resulting from improper use or failure to follow maintenance instructions, as well as cosmetic problems (e.g. discoloration from exposure to UV rays) are not covered by the limited warranty.  

*For other brands distributed by our store, the manufacturer's warranty applies. Contact our customer service for more information.  


XSSMLXL
Shoulders16 1/21717 1/21818 1/2
Chest343638 1/24143
Natural waist27 1/229 1/23234 1/236 1/2
Hips36 1/238 1/24143 1/245 1/2

Size Advice - Loose fit

  • You can take your usual size ( loose fit ).
  • If you tend to vary between two sizes, you can opt for the size down for a semi-loose fit or the size up for a loose fit.
  • If you are less comfortable with loose fits, you can opt for a size down to achieve a slightly closer-to-the-body effect.

How do you take your measurements?

SHOULDERS

Position the tape to cover the distance between the shoulder points.

Adler | Grey knitted long dress

CHEST

Pass the tape over the shoulder blades and under the armpits to finish around the chest, on the tips of the breasts. Do not overtighten the tape.

Adler | Grey knitted long dress

NATURAL SIZE

Pass the tape around the abdomen at the smallest waistline, usually just above the belly button.

Adler | Grey knitted long dress

HIPS

Pass the tape around the pelvis, at the deepest point of the hips and buttocks. Place your legs together so that the measurement is as accurate as possible.

Adler | Grey knitted long dress
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