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VIP fitting in Quebec

VIP fitting in Quebec

Our dedicated stylist will guide you in establishing a smart and versatile wardrobe, with the ability to create up to ten personalized looks. Explore our key pieces, each available in a few variations, while benefiting from tailor-made advice on size and style.

Price: $350 minimum purchase

Duration: 120 minutes


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Our dedicated stylist will guide you in establishing a smart and versatile wardrobe, with the ability to create up to ten personalized looks. Explore our key pieces, each available in a few variations, while benefiting from tailor-made advice on size and style.

Price: $350 minimum purchase

Duration: 120 minutes


Reference:

CHOICE OF DELIVERY METHOD

During checkout, you will be prompted to manually choose between local delivery or Canada Post delivery. Eligible expenses are added automatically. If you have a promotional code for free delivery, the charge will be deducted when it is applied.

Processing times vary between 24 and 72 business hours depending on busy periods

DELIVERY METHOD
AMOUNT OF PURCHASES
COSTS
DELIVERY TIME
Local delivery
$50 and more FREE

24 business hours

$49 and less $8 24 business hours
By mail

$50 and more

FREE

2 to 5 business days

$49 and less

$8

2 to 5 business days

International - United States

- $12 Depending on the delivery region

International - Rest of the world

- $15 Depending on the delivery region


Note that we are not responsible for customs fees and duties on international orders. Any package that is refused and returned to sender will have shipping charges and any additional duties deducted from your refund. Please contact your government to inquire about duties and taxes.


FREE RETURN ON ALL INVOICES OVER $50
*Provinces and territories of Canada

Your satisfaction is paramount. The cut, style and comfort of your items must meet your expectations. You therefore have 30 days to request a return and send the items to our offices. To get a full refund, your items must not only arrive on time (before 30 days), but be in their original condition. Original condition means: unwashed, unworn and still labeled.

The original packaging for jewelry must be intact and complete upon receipt (jewelry box).

We reserve the right to refuse reimbursement if the item does not correspond to our policy.  

Before shipping the items you wish to return, make sure your online return request has been authorized. See the procedure below.


EXCEPTIONS / FINAL SALES

Sale items with a reduction of 50% or more are firm sales, therefore final. As a general rule, we identify clearance items with a price ending in $.97. However, if an item is reduced by 50% or more, it is final sale, regardless of the price listed.

Please note that each exchanged item cannot be refunded. This is then a firm sale with no return or exchange possible.

For hygiene reasons, masks, leotards, swimsuits, underwear, beauty products and ambiance will not be refunded.


GO TO OUR RETURNS AND EXCHANGES CENTER TO RETURN AN ITEM TO US ( Returns Center )

  1. Enter your order number and email or postal code
  2. Complete the form
  3. Monitor emails and spam , you will receive an email confirming your return, as well as your prepaid return label. Please note that only one return voucher is provided when you request it. Make sure to add all the products to be returned with it. In the event that you need to make a second return later, for the same invoice, this will be at your expense.
  4. Pack carefully   the items in their original packaging and post the package as soon as possible. You will be reimbursed upon receipt of it.


If you ordered as a guest, simply create your account with the same email address used during the purchase. Your order will be automatically linked to your account. Follow the same steps.


JOELLE INC. LIMITED WARRANTY

We guarantee, for a period of 30 days, the quality of manufacturing and materials for all Joelle Collection brand products, with the exception of accessories (jewelry, belts, etc.). Please note that problems resulting from improper use or failure to follow maintenance instructions, as well as cosmetic problems (e.g. discoloration from exposure to UV rays) are not covered by the limited warranty.  

*For other brands distributed by our store, the manufacturer's warranty applies. Contact our customer service for more information.  

Select a Duration
  • Select a Duration
  • 120 minutes
  • Express fitting

    Quebec
    $200 minimum purchase for a duration of 60 minutes

    See availability
  • Duo try-on

    Quebec
    $350 minimum purchase per person for a duration of 120 minutes

    See availability

A unique experience for every woman

At JOELLE, we are here to redefine the rules of fashion and help you shine. Our mission is to sublimate you. To give you radiant confidence. To celebrate your unique beauty.

We know which silhouettes and colors suit you and highlight you. Let yourself be guided through this unique shopping experience, so that you feel beautiful, powerful and fulfilled.

FAQs

How can I make an appointment with a stylist?

To make an appointment with one of our stylists, follow the steps right here:

Step 1: Choose the perfect location for your session and select the type of appointment that suits you.

Step 2: Discover our stylists and choose the one who will be your guide during this experience.

Step 3: Share your expectations through a quick questionnaire and expect a personalized response within 48 business hours.

How long does a styling session last?

We currently offer different durations for appointments:

Express fitting: 60 minutes

VIP fitting: 120 minutes

Duo try-on: 120 minutes

What are the prices for a styling session?

The base rate for an express styling session is $200 per person.

The session is offered to you at no additional cost when your purchases reach $200. The amount before taxes and discounts (loyalty points, anniversary discounts or current promotions/sales) must reach this threshold.

If your purchases are less than $200, you will have to pay the difference to reach the base rate of $200 (before taxes).

IMPORTANT : No prior purchase, online or in store, in the amount of $200 (before taxes) qualifies you for a free styling session. You must make an appointment and make purchases on site to benefit from this service.

The base rate for a VIP or duo styling session is $350 per person.

The session is offered to you at no additional cost when your purchases reach $350. The amount before taxes and discounts (loyalty points, anniversary discounts or current promotions/sales) must reach this threshold.

If your purchases are less than $350, you will have to pay the difference to reach the base rate of $350 (before taxes).

IMPORTANT : No prior purchase, online or in store, in the amount of $350 (before taxes) qualifies you for a free styling session. You must make an appointment and make purchases on site to benefit from this service.

Can I be accompanied during a styling session?

Accompanists are allowed to attend the session with no minimum purchase.

Where do the styling sessions take place?

The sessions take place in the VIP areas of our stores located at:

Is it possible to make an appointment with a stylist more than once a year?

Absolutely, renewing your styling experience beyond a single annual session is not only possible, but highly recommended.

Our personalized styling service is designed to enrich and refine your wardrobe with an expert, tailored approach.

During each consultation, we help you select outfits that highlight your unique style, while providing you with a versatile wardrobe suitable for all seasons and occasions.