Jasper | Cream hooded jacket
Details & Care
Sizing tips
- You can choose your usual size (loose fit).
- If you tend to vary between two sizes, you can opt for the smaller size for a semi-loose fit or the larger size for an even looser fit.
- If you're less comfortable with loose-fitting styles, you can opt for a smaller size to achieve a more fitted look.
Specifications
- Loose fit
- Length: upper thigh
- Stretch fabric: no
- Transparency: no
- Hood
- Two-way zipper at the front
- Long sleeves and ribbed cuffs
- Drop shoulders and ribbed fabric insert at the top of the sleeve
- Slanted zippered pocket at the chest
- Elastic hem
- Unlined
- Model is 5'9'' (bust 32, waist 24, hips 34) and is wearing size S
- This garment is developed in Quebec and manufactured abroad
Composition
- Fabric
- 88.5% cotton
- 11.5% polyester
- Ribbed
- 97% cotton
- 3% spandex
Garment care
- Machine wash at a maximum temperature of 30 degrees
- Do not tumble dry
- Hang to dry
- Iron at low temperature
- Do not use bleach
Reference: 15034-993-2300
Shipping & Returns
DELIVERY METHOD SELECTION
At checkout, you’ll be prompted to manually choose between local delivery or Canada Post. Applicable fees are added automatically. If you have a promo code for free shipping, the fees will be deducted once the code is applied.
Processing times vary from 24 to 72 business hours, depending on peak periods.
For fees, detailed timelines, and available shipping methods, please refer to our Shipping Policy.
Please note we are not responsible for customs duties or import taxes on international orders. Any refused package returned to sender will have the shipping charges and any additional duties deducted from your refund. For more information on duties and taxes, please contact your local authorities.
FREE RETURNS ON ORDERS OVER $50* (PROVINCES AND TERRITORIES OF CANADA)
Your satisfaction is our priority. Fit, style, and comfort should meet your expectations. You have 30 days to submit a return request and ship the items back to us. To receive a full refund, your items must arrive within 30 days and be in their original condition: unworn, unwashed, and with tags attached.
Original jewelry packaging must be intact and complete upon receipt (e.g., jewelry box).
We reserve the right to refuse a refund if the item does not comply with our policy.
Before shipping items you wish to return, please ensure your online return request has been authorized. See the procedure below.
EXCEPTIONS / FINAL SALE
Items discounted by 50% or more are final sale. As a general rule, liquidation items are identified by a price ending in .97; however, if any item is discounted by 50% or more, it is final sale regardless of the price ending.
Note that any exchanged item cannot be refunded; it then becomes a final sale (no returns or exchanges).
For hygiene reasons, masks, leotards, swimsuits, underwear, and beauty and home-ambience products are non-refundable.
RETURN & EXCHANGE CENTER — HOW TO RETURN AN ITEM
order number and email address or postal code.
return confirmation email and a .
one return label is issued per request—please include all items you wish to return.
at your expense.
original packaging and mail the parcel as soon as possible. You’ll be refunded upon receipt.
checked out as a guest, simply create an account using the same email used at purchase; your order will link automatically. Then follow the same steps.
JOELLE INC. LIMITED WARRANTY
We guarantee, for 30 days, the workmanship and materials of all Joelle Collection products, excluding accessories (jewelry, belts, etc.). Issues resulting from misuse or failure to follow care instructions, as well as cosmetic issues (e.g., discoloration from UV exposure), are not covered by the limited warranty.
For other brands sold by our boutique, the manufacturer’s warranty applies. Please contact Customer Service for more information.
Size Chart
| XS | S | M | L | XL | |
|---|---|---|---|---|---|
| Shoulders | 16 1/2 | 17 | 17 1/2 | 18 | 18 1/2 |
| Chest | 34 | 36 | 38 1/2 | 41 | 43 |
| Natural waist | 27 1/2 | 29 1/2 | 32 | 34 1/2 | 36 1/2 |
| Hips | 36 1/2 | 38 1/2 | 41 | 43 1/2 | 45 1/2 |
Size Advice - Loose fit
- You can take your usual size ( loose fit ).
- If you tend to vary between two sizes, you can opt for the size down for a semi-loose fit or the size up for a loose fit.
- If you are less comfortable with loose fits, you can opt for a size down to achieve a slightly closer-to-the-body effect.
How do you take your measurements?
SHOULDERS
Position the tape to cover the distance between the shoulder points.
CHEST
Pass the tape over the shoulder blades and under the armpits to finish around the chest, on the tips of the breasts. Do not overtighten the tape.
NATURAL SIZE
Pass the tape around the abdomen at the smallest waistline, usually just above the belly button.
HIPS
Pass the tape around the pelvis, at the deepest point of the hips and buttocks. Place your legs together so that the measurement is as accurate as possible.
SIZE CHART
DESCRIPTION
.
SHIPPING & RETURNS
DELIVERY METHOD SELECTION
At checkout, you’ll be prompted to manually choose between local delivery or Canada Post. Applicable fees are added automatically. If you have a promo code for free shipping, the fees will be deducted once the code is applied.
Processing times vary from 24 to 72 business hours, depending on peak periods.
For fees, detailed timelines, and available shipping methods, please refer to our Shipping Policy.
Please note we are not responsible for customs duties or import taxes on international orders. Any refused package returned to sender will have the shipping charges and any additional duties deducted from your refund. For more information on duties and taxes, please contact your local authorities.
FREE RETURNS ON ORDERS OVER $50* (PROVINCES AND TERRITORIES OF CANADA)
Your satisfaction is our priority. Fit, style, and comfort should meet your expectations. You have 30 days to submit a return request and ship the items back to us. To receive a full refund, your items must arrive within 30 days and be in their original condition: unworn, unwashed, and with tags attached.
Original jewelry packaging must be intact and complete upon receipt (e.g., jewelry box).
We reserve the right to refuse a refund if the item does not comply with our policy.
Before shipping items you wish to return, please ensure your online return request has been authorized. See the procedure below.
EXCEPTIONS / FINAL SALE
Items discounted by 50% or more are final sale. As a general rule, liquidation items are identified by a price ending in .97; however, if any item is discounted by 50% or more, it is final sale regardless of the price ending.
Note that any exchanged item cannot be refunded; it then becomes a final sale (no returns or exchanges).
For hygiene reasons, masks, leotards, swimsuits, underwear, and beauty and home-ambience products are non-refundable.
RETURN & EXCHANGE CENTER — HOW TO RETURN AN ITEM
order number and email address or postal code.
return confirmation email and a .
one return label is issued per request—please include all items you wish to return.
at your expense.
original packaging and mail the parcel as soon as possible. You’ll be refunded upon receipt.
checked out as a guest, simply create an account using the same email used at purchase; your order will link automatically. Then follow the same steps.
JOELLE INC. LIMITED WARRANTY
We guarantee, for 30 days, the workmanship and materials of all Joelle Collection products, excluding accessories (jewelry, belts, etc.). Issues resulting from misuse or failure to follow care instructions, as well as cosmetic issues (e.g., discoloration from UV exposure), are not covered by the limited warranty.
For other brands sold by our boutique, the manufacturer’s warranty applies. Please contact Customer Service for more information.
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