Grey knitted jacket | Zaz
Grey knitted jacket | Zaz
◾CUSTOMER SERVICE: MONDAY TO FRIDAY FROM 9 AM TO 4 PM.
◾FREE SHIPPING AND RETURNS ON ALL PURCHASES OF $50 AND MORE.
◾REDEEM YOUR POINTS AND ENJOY EXCLUSIVE DISCOUNTS.
◾PAY IN 4 INTEREST-FREE INSTALLMENTS WITH SEZZLE.
Zaz is a soft and feminine grey knit jacket, featuring adjustable shirring at the sleeves, pretty side slits and a V-neck that delicately reveals your décolletage. Its versatile colour is flattering and its textured fabric adds a finishing touch of sophistication. Wear it for any occasion!
- You can take your usual size (semi-loose fit).
- If you tend to fluctuate between sizes, you can opt for the smaller size for a semi-fitted fit or the larger size for a loose fit.
- Stretch fabric
- Fit: semi-loose
- Length: Above the thigh
- V-neckline at the front
- 3/4 sleeves with adjustable gathers
- Slits on the sides
- Unlined
- Model is 5'9'' (bust 33, waist 26, hips 37) and is wearing size S (4-6)
- This garment is developed in Quebec and manufactured abroad
- 45% viscose, 30% nylon, 20% cotton and 5% wool
- Machine wash cold on delicate cycle, with like colors
Reference: 4048-882-1900
CHOICE OF DELIVERY METHOD
During checkout, you will be prompted to manually choose between local delivery or Canada Post delivery. Eligible expenses are added automatically. If you have a promotional code for free delivery, the charge will be deducted when it is applied.
Processing times vary between 24 and 72 business hours depending on busy periods
DELIVERY METHOD
|
AMOUNT OF PURCHASES
|
COSTS
|
DELIVERY TIME |
Local delivery
|
$50 and more | FREE | 24 business hours |
| $49 and less | $8 | 24 business hours | |
| By mail | $50 and more |
FREE |
2 to 5 business days |
$49 and less |
$8 |
2 to 5 business days |
|
International - United States |
- | $12 | Depending on the delivery region |
International - Rest of the world |
- | $15 | Depending on the delivery region |
Note that we are not responsible for customs fees and duties on international orders. Any package that is refused and returned to sender will have shipping charges and any additional duties deducted from your refund. Please contact your government to inquire about duties and taxes.
FREE RETURN ON ALL INVOICES OVER $50
*Provinces and territories of Canada
Your satisfaction is paramount. The cut, style and comfort of your items must meet your expectations. You therefore have 30 days to request a return and send the items to our offices. To get a full refund, your items must not only arrive on time (before 30 days), but be in their original condition. Original condition means: unwashed, unworn and still labeled.
The original packaging for jewelry must be intact and complete upon receipt (jewelry box).
We reserve the right to refuse reimbursement if the item does not correspond to our policy.
Before shipping the items you wish to return, make sure your online return request has been authorized. See the procedure below.
EXCEPTIONS / FINAL SALES
Sale items with a reduction of 50% or more are firm sales, therefore final. As a general rule, we identify clearance items with a price ending in $.97. However, if an item is reduced by 50% or more, it is final sale, regardless of the price listed.
Please note that each exchanged item cannot be refunded. This is then a firm sale with no return or exchange possible.
For hygiene reasons, masks, leotards, swimsuits, underwear, beauty products and ambiance will not be refunded.
GO TO OUR RETURNS AND EXCHANGES CENTER TO RETURN AN ITEM TO US ( Returns Center )
- Enter your order number and email or postal code
- Complete the form
- Monitor emails and spam , you will receive an email confirming your return, as well as your prepaid return label. Please note that only one return voucher is provided when you request it. Make sure to add all the products to be returned with it. In the event that you need to make a second return later, for the same invoice, this will be at your expense.
- Pack carefully the items in their original packaging and post the package as soon as possible. You will be reimbursed upon receipt of it.
If you ordered as a guest, simply create your account with the same email address used during the purchase. Your order will be automatically linked to your account. Follow the same steps.
JOELLE INC. LIMITED WARRANTY
We guarantee, for a period of 30 days, the quality of manufacturing and materials for all Joelle Collection brand products, with the exception of accessories (jewelry, belts, etc.). Please note that problems resulting from improper use or failure to follow maintenance instructions, as well as cosmetic problems (e.g. discoloration from exposure to UV rays) are not covered by the limited warranty.
*For other brands distributed by our store, the manufacturer's warranty applies. Contact our customer service for more information.
| XS | S | M | L | XL | |
|---|---|---|---|---|---|
| Shoulders | 16 1/2 | 17 | 17 1/2 | 18 | 18 1/2 |
| Chest | 34 | 36 | 38 1/2 | 41 | 43 |
| Natural waist | 27 1/2 | 29 1/2 | 32 | 34 1/2 | 36 1/2 |
| Hips | 36 1/2 | 38 1/2 | 41 | 43 1/2 | 45 1/2 |
Size Advice - Semi-loose fit
- You can take your usual size ( semi-loose cut ).
- If you tend to vary between two sizes, you can opt for the size down for a semi-fitted fit or the size up for a loose fit.
How do you take your measurements?
SHOULDERS
Position the tape to cover the distance between the shoulder points.
CHEST
Pass the tape over the shoulder blades and under the armpits to finish around the chest, on the tips of the breasts. Do not overtighten the tape.
NATURAL SIZE
Pass the tape around the abdomen at the smallest waistline, usually just above the belly button.
HIPS
Pass the tape around the pelvis, at the deepest point of the hips and buttocks. Place your legs together so that the measurement is as accurate as possible.
